Help

Support

Something broken, confusing, or missing? Email support@mazhakmoney.com and a human will read it.

Before you write in about missing data: check whether you have an exported backup file. We cannot recover your financial records from our servers. If the app will not open, preserve your existing data before deleting or reinstalling it.

Common questions

How do I back up my data?

On iPhone, open More → Settings → Data & Export → Export Data (JSON) and choose where to save it. On the web, use Settings → Data & Privacy → Export backup, then Check a backup file to verify the downloaded file. Keep a recent copy somewhere you trust: it contains sensitive financial records and is not password-protected by the app. A JSON backup includes that platform’s supported database records, not every device preference.

How do I move my data to another device?

Export on the old device and keep that original file. On iPhone, use More → Settings → Data & Export → Import Data (JSON); this adds missing records and keeps existing records when their IDs match. On the web, use Settings → Data & Privacy → Import backup; this replaces current data, so export the destination first. Cross-platform imports support shared records, but some records and settings are platform-specific. Review all unsupported-data warnings and check balances after importing. There is no automatic sync.

I lost my phone / cleared my browser. Can you restore my data?

We cannot restore financial records from our servers because we do not hold an automatic copy. If you have an exported backup, import it using the instructions above and check the result. Any device backup you enabled is managed by your operating-system provider. If the app still contains data but will not open, preserve it before deleting or reinstalling.

Will my browser ever delete my data on its own?

Browsers can remove site data under storage pressure or according to their own policies. You can see whether persistent storage was granted in Settings → Data & Privacy. Keep a recent exported backup even if persistence is granted. A different browser, profile or website address has separate storage.

Do I need an account?

No. There is no sign-up, no login, and no password. Open it and start using it.

Does it cost anything?

Core features are free on web and iPhone. Some web analysis features require a license key; paid plans are not currently offered. Features differ between platforms.

Reporting a bug

Email us with what you were doing, what you expected, and what happened instead. If you can, include your device model, operating-system version, and app version. On iPhone, the app version is at the bottom of More → Settings; for web issues, include your browser and the page URL. Redact names, balances and account details from screenshots. Do not send backup files or unredacted financial statements. Email and attachments you send reach our Gmail support inbox.

Privacy

See the privacy policy for exactly what the app does and does not do with your information.